Last updated: July 2026
1. Orders
Orders placed through this website are confirmed only once we respond to your WhatsApp message. Prices shown are in Kenyan Shillings (KSh) and may change without prior notice.
2. Minimum Orders
Some products may have a minimum order quantity, shown on the product page.
3. Payment
Payment methods are agreed directly with our team on WhatsApp after your order is confirmed, and may include mobile money or pay-on-delivery for local pickup.
4. Delivery
- Delivery timelines depend on your location and are confirmed at checkout
- Products are packed and shipped using methods suited to keep them in good condition
- Delivery charges are calculated separately from product price
5. Product Quality
We take reasonable care to ensure products are in good condition at the point of dispatch. Issues reported within 24 hours of delivery, with supporting evidence, are eligible for replacement or repair at our discretion.
6. Warranty
Where a product carries a warranty, the coverage period and terms are stated on the product page. Warranty does not cover misuse, water damage, or unauthorized repairs.
7. Returns
Products may be returned within 7 days of delivery if unused and in original packaging, except where a product's nature or condition makes this impractical, as noted on the product page.
8. Limitation of Liability
We are not liable for losses arising from improper use, storage, or handling of products after delivery. We provide guidance on request but the customer is responsible for on-site care.
9. Changes to These Terms
We may update these terms from time to time. Continued use of this site after changes are posted means you accept the updated terms.