FAQs
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Answers to what customers ask us most. Still stuck? Message us on WhatsApp.

Add products to your cart, then tap "Checkout on WhatsApp" on the cart page. We'll pre-fill your order details so you just confirm and send.

Payment options, including mobile money and pay-on-delivery for local pickup, are confirmed with you directly over WhatsApp once your order is placed.

Yes, we deliver countrywide through courier partners. Delivery cost and timing are confirmed with you directly on WhatsApp before dispatch.

Each product page lists the key details. If you need anything else — sizing, availability, or specifics not listed — message us on WhatsApp and we'll help you out.

Message us within 24 hours of delivery with a photo or short video. We'll arrange a replacement, repair, or refund depending on the issue.

Most products can be returned within 7 days of delivery if unused and in original packaging. See our Terms & Conditions for details, or message us to start a return.

The fastest way is WhatsApp — tap the contact icon anywhere in the app. You can also reach us through the details on our Contact page.